Social Media – A World of Entertainment

Internet has become a very essential thing for everyone in today’s generation. Internet is used not only for entertainment purposes but also used for business, recreational and educational purposes. Internet is not only used by kids for making projects or gathering information but is also used by giant MNC’s for doing their business activities. But […]

Why Law Enforcement Agents Must Be As Careful As Possible When Using Social Media

The people who have the most gain from social media privacy are the people who put their lives on the line every day. These people need to have privacy because there are many people who would like to destroy their careers or them personally. Therefore, they have to be very careful about how they use […]

The Case for Social Media Customer Care Through Your Outsourced Contact Center

More and more customer service inquiries are posed to brands through social media. Why, then, do 96% of brands focus solely on advertising and public relations with their social strategy? The following thought starters will arm you with the ideas necessary to sell the idea of social-based customer care to your company’s decision makers. Customer […]

Beginners’ Guide – Advantages and Disadvantages of Social Media

We all are beginners at some point. For the beginners the biggest challenge is to know the advantages and disadvantages of Social Media. Today we are going to talk about the Social Media – Advantages and Disadvantages. Many small business owners have not yet taken advantage of social media to help grow their business. It […]